Our jewelry is handcrafted and ultra-fine. Small anomalies are expected and is the unique mark of the artisan that has made your piece. Please handle your jewelry with care. In the case of necklaces, bracelets and earrings, once on, we suggest you keep it on. All pieces are under warranty for a period of one year after the purchase date. The warranty does not apply to final sale pieces.
Our rings are uniquely light-weight and delicate. Their construction is made to mold to your fingers over time. They are created for most daily tasks, however heavy external pressure may bend the gold out of shape or loosen the prongs. Manufacturing defects can include clasp breakage, loose diamonds or loose prongs. These are covered by our purchase gaurantee. We do not cover defects that result from general wear and tear, scratching or jewelry damaged due to improper storage or cleaning.
When not in use, please store your jewelry in its N-ue pouch.
To clean your jewelry, wash it lightly with water and a drop of liquid soap to remove any dust or residue from lotions, cooking oils or other sticky materials. 18k gold will not discolor due to water or exposure to air.