Each of our pieces is created especially for you using recycled 18k solid gold and DEF color, VS+ clarity lab-grown diamonds. We craft our jewelry in Antwerp using the slow and conscious practice of traditional goldsmithing. For fine jewelry pieces please allow 5-7 days for us to craft and ship your Nue Jewelry.
For our rings that feature diamonds of half a carat and above, we create each setting unique for your diamond to ensure a perfect match. Additionally each diamond comes with a certificate from the International Gemological Institute (IGI). Our experts are available to help you with sizing and diamond choice. Your piece will be crafted and shipped within 4-6 weeks.
All our pieces are sent to you with fully insured, carbon neutral shipping. For further assistance please email us or contact us on WhatsApp. If you would like to schedule an appointment please fill in the form here.
We accept returns up to 30 days after delivery. The product must be unused and in the same condition and packaging in which it was received.
To return your product, you should mail your product to: Atom Jewelry BV, Hoveniersstraat 30 , Office 201, 2018 Antwerp, Belgium
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
We offer complementary resizing for our rings and bracelets. Please contact us and we will assist you further.
All our products come with a 2 year warranty. Outside of the warranty we can help facilitate the repair of pieces that have been damaged or broken. However all costs associated will be borne by the customer. We are not responsible for any damage or breaking caused to the product.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 15 days.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item of a different size, send us an email at email@example.com and send your item to: Atom Jewelry BV, Hoveniersstraat 30 , Office 201, 2018 Antwerp, Belgium.
If you are shipping an item over 500 Euro, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.